Case studiesFurniture retailClient system
Canvas + Loft
A floor price in seconds, and one login for every tool
Salespeople at Canvas + Loft priced supplier pieces from a spreadsheet that was easy to misread. SKU Lookup gives them the retail price in seconds, with freight worked out by formula. Launcher puts it, and five other tools, behind one sign-in.
- Client
- Canvas + Loft
- Product
- SKU Lookup and Launcher
- Industry
- Furniture retail
674
supplier SKUs priced and searchable on the floor
21
product types with freight worked out by formula
6
internal tools behind a single login
The problem
Pricing from a spreadsheet, six tools, six logins.
A supplier price list in a spreadsheet meant every quote was a lookup, a freight guess and a chance to read the wrong row. As the tool suite grew, each new tool brought another login and another place to manage who could see what.
- Quoting a supplier piece meant finding the row and estimating freight by hand
- Wholesale cost sat in the same sheet as the retail price
- Every tool had its own login and its own access list
How it fits together
- Supplier price list
- Team roster from Connect
- Freight rules
- Floor price in seconds
- One login for six tools
What it does
SKU search
Salespeople search a catalogue of 674 supplier SKUs and get the retail price in seconds. Wholesale cost never leaves the server.
Freight by formula
Freight is calculated per seat across 21 product types, with the product type detected automatically. Every quote uses the same rule instead of a guess.
Launcher home screen
One page where each team member signs in once and sees a grid of only the tools assigned to them. Login is handled by Connect, so the roster lives in one place.
Access matrix
Managers control who sees which tool from a simple matrix. The same portal manages price lists for SKU Lookup.
Inside SKU Lookup and Launcher
Launcher
One sign-in, then a grid of only the tools that person has been given.
Real screens from the live system. Names, figures and personal details are blurred.
The impact
Faster quotes, fewer passwords.
Measured items come from the system itself. Projected items are our estimate, with the assumption stated, until the client confirms a figure.
What a floor price in seconds and one login are worth across a sales team.
Assumes two salespeople price about 15 pieces a day and save 3 minutes each.
Projected figures. They are our estimate for a business of this size, with the assumptions written under each number below. We replace them with measured results as clients confirm them.
Measured
6 → 1
logins to reach every tool
Each team member signs in once on the Launcher and sees the tools assigned to them.
Projected
~3 min
saved per piece priced
Assumes pricing a supplier piece on the old spreadsheet took 3 to 4 minutes including freight. SKU Lookup returns the price in seconds.
Projected
~2 → 1
logins per person per day
Assumes each team member opens at least two of the six tools on a typical day and used to sign in to each one separately.
Under the hood