# Mohan Ops

> An operations partner for growing businesses. Mohan Ops runs managed outbound sales teams, builds the internal systems behind them, and staffs the people who run them.
> Based in Addis Ababa, Ethiopia. Clients in the United States, Canada, United Kingdom and Australia.

## What we do

- Outbound: a dedicated outbound sales rep and a team manager, recruited, trained and managed by Mohan Ops, working from inside the client's CRM. Every call analysed daily. Live in about two weeks. Flat monthly fee per seat, month to month after the first month. https://mohanops.com/outbound/
- Systems: internal tools, dashboards and platforms built around a business's own data. https://mohanops.com/case-studies/
- Teams: remote staff placed with client businesses, employed and managed by Mohan Ops.

## Case studies

- Brain for Canvas + Loft: Canvas + Loft sold well but could not say which products made money. Brain pulls Shopify sales, Meta and Google ad spend and monthly overhead into one dashboard, and shows the working behind every number. https://mohanops.com/case-studies/canvas-loft-brain/
- Connect for Canvas + Loft: At Canvas + Loft, checking in after a sale depended on who remembered. Connect turns every Shopify order into a follow-up sequence for the salesperson who made the sale, and gives managers a log of everything that happened to it. https://mohanops.com/case-studies/canvas-loft-connect/
- Cards for Canvas + Loft: Canvas + Loft wanted every customer to get a real card in the post, not just an email. Cards turns Shopify orders into thank-you cards, puts each one in front of a manager, and sends the approved ones through a handwriting service or a print-and-post service. https://mohanops.com/case-studies/canvas-loft-cards/
- Scoreboard for Canvas + Loft: Sales performance at Canvas + Loft was discussed from memory at the end of the month. Scoreboard lets each salesperson keep their own score daily, measured against the real foot traffic coming through the door. https://mohanops.com/case-studies/canvas-loft-scoreboard/
- Reviews for Canvas + Loft: Canvas + Loft gets Google reviews, but reading them meant opening Google. Reviews pulls them into one dashboard, tracks the rating trend, and lets a salesperson claim a review that names them. https://mohanops.com/case-studies/canvas-loft-reviews/
- SKU Lookup and Launcher for Canvas + Loft: Salespeople at Canvas + Loft priced supplier pieces from a spreadsheet that was easy to misread. SKU Lookup gives them the retail price in seconds, with freight worked out by formula. Launcher puts it, and five other tools, behind one sign-in. https://mohanops.com/case-studies/canvas-loft-sku-launcher/
- Undefeated Health platform for Undefeated Health: The coach behind Undefeated Health wanted to own the platform his online coaching runs on, not rent a generic app. We built it from the first line of code to production: one platform where every trainer has their own clients, branding and billing. https://mohanops.com/case-studies/undefeated-health/
- Quote tool, commission portal and daily brief for Trim Landscaping: We run the outbound sales team for Trim Landscaping, and we built the tools that team works in. Living inside the operation showed us where it hurt: quoting from experience, a commission spreadsheet nobody trusted, and managers digging for what happened yesterday. https://mohanops.com/case-studies/trim-landscaping/
- Client portal for Insight HM: Insight HM remodels luxury homes and looks after them afterwards. We built a workspace where the firm's team runs the work, and a private portal where each homeowner sees only their own home, and only what the firm has approved. https://mohanops.com/case-studies/insight-hm/
- Mohan Ops HQ for Mohan Ops: We place remote sales reps inside client businesses. Running that on spreadsheets and chat does not scale, so we built Mohan Ops HQ: reps submit once a day, commissions run through a clear lifecycle, and each client sees their own account and nothing else. https://mohanops.com/case-studies/mohan-ops-hq/
- Unfold for Unfold: Independent property managers are stuck between spreadsheets and big platforms that take a cut of every rent payment. Unfold is our own product, built around the daily work of managers, tenants, owners and vendors. https://mohanops.com/case-studies/unfold/
- WaveQ for WaveQ: On a busy beach day a jetski rental queue lives on a clipboard or in someone's head. WaveQ is a concept build: a live queue and dispatch board that every device shares, with no business results to report yet. https://mohanops.com/case-studies/waveq/

## Contact

- Email: nahom@mohanops.com
- WhatsApp: +1 240 979 2973
- Founder: Nahom
- Hours: Client business hours, US and UK time zones. Replies within one working day.
- Contact page: https://mohanops.com/contact/